Return & Refund Policy

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At TINA GLOW Beauty, customer satisfaction is important to us. We want you to feel confident in every purchase. For hygiene and safety reasons, skincare products must be unused, unopened, and in their original packaging to qualify for a standard return.

Return requests must be submitted within 14 days of delivery. All returns are subject to review and approval.

The 14-day period is a suggested policy, not yet a finalized business decision.

If your order arrives damaged, defective, or incorrect, please contact TINA GLOW Beauty at hello@tinaglowbeauty.com as soon as possible. Include your order number, a description of the issue, and clear photographs of the product and packaging. Our team will review your request and help arrange an appropriate resolution, such as a replacement or refund.If your order arrives damaged, defective, or incorrect, please contact TINA GLOW Beauty at hello@tinaglowbeauty.com as soon as possible. Include your order number, a description of the issue, and clear photographs of the product and packaging. Our team will review your request and help arrange an appropriate resolution, such as a replacement or refund.

To request a return, please email hello@tinaglowbeauty.com with your order number, the product name, and the reason for your request. Our customer care team will review your request and provide instructions if your return is approved.

Please do not send products back without receiving return instructions. Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

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Reminder: We're preparing these policies as drafts. We'll confirm your return window and refund conditions before publishing the website.

Once your return has been received and inspected, TINA GLOW Beauty will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally nonrefundable unless the refund is due to an error on our part or otherwise required by law.

For questions regarding your refund, please contact our customer care team at hello@tinaglowbeauty.com.

We understand that plans can change. If you need to cancel an order, please contact TINA GLOW Beauty as soon as possible at hello@tinaglowbeauty.com.

We will do our best to accommodate cancellation requests before an order has been processed or shipped.

Once an order has shipped, it can no longer be canceled. However, you may contact our customer care team to discuss available return options under our Return & Refund Policy.

Any approved cancellation refund will be issued to the original payment method.

At TINA GLOW Beauty, your satisfaction and confidence are important to us.

If you have questions about returns, refunds, damaged products, or order cancellations, our customer care team is here to assist you.

Email: hello@tinaglowbeauty.com

Website: tinaglowbeauty.com

Please include your order number and a brief description of your concern so we can assist you efficiently.

We appreciate your trust in TINA GLOW Beauty and look forward to providing you with an exceptional skincare shopping experience.

Your Skin. Your Glow.